Below are frequently asked questions, you may find the answer for yourself.
We offer reliable shipping options within Nigeria. Currently, we use reputable courier partners such as NIPOST, DHL, and local logistics partners. You can choose your preferred shipping method at checkout. Delivery is available to most cities and towns across Nigeria. For orders within Benin City and surrounding areas, we also offer same-day or next-day delivery options.
At this time, we only ship within Nigeria. We are working towards expanding our services to serve customers in other countries. If you are outside Nigeria, please contact us at info@itekbizresources.com for assistance or recommendations on how to get our products.
Please note that these are estimated times and may be affected by public holidays, weather conditions, or high order volumes. You will receive a tracking number once your order is dispatched.
We accept the following payment methods for your convenience:
All payments are processed securely. You will receive a payment confirmation immediately after a successful transaction.
Yes, absolutely. We take your security very seriously.
Placing an order is simple:
You will receive an order confirmation email shortly after.
You can cancel or make changes to your order within 1 hour of placing it.
Please note that once your order has been processed and dispatched, cancellation may no longer be possible.
No, you do not need an account to place an order. You can check out as a guest. However, creating an account gives you benefits such as:
Once your order is shipped, you will receive a tracking number via email and SMS.
You can also contact our customer support with your order number for assistance.
We accept returns within 7 days of delivery, provided the product is:
